This is a rough guide to ramping up as a product manager in PostHog.
Timeline
Day 1
Outcome: Get started
- Get set up and follow your onboarding checklist
- Do your first analysis in PostHog (e.g. Who are our biggest customers? what's the most used feature?)
- Set up time to meet everyone in your team and understand their current strategy, motivations and risks
- Read up about the OKRs of your team
- Attend the Company All Hands
Week 1
Outcome: Get stuck into execution
- Join your teams' standups
- Learn about their current projects
- Arrange and host 2+ calls (through customer success initially) and get feedback from customers about ongoing projects
- Use PostHog to gather data to support with executing existing projects
- Share an interesting finding from PostHog in the demo section of the company all hands
Month 1
Outcome: Your teams are hitting their goals faster
- Finding opportunities to reduce scope and increase impact of big projects
- Giving the team the context they need to design and build really amazing solutions to customer problems
- Enabling the team move faster by finding and removing bottlenecks
Quarter 1
Outcome: Hit your goals and set the strategy for the next quarter
- Pull out the stops to get your team across the line with their existing goals
- Work with leadership and your team to define ambitious goals for next quarter
- Use data and customer context to rationalize priorities
Specialism
As well as your day job with specific teams, its important we have PMs having company level impact across the following specialisms too.
Analytics
- You're performing analyics on how customers use our products outside of your team's scope
- This analysis defines how the company priorities what to build across product
- You push the limits of what's possible in PostHog to help us build more advanced tools and you work with SQL to get answers to the most complex queries
Customer Research
- You're always talking with our customers, and you intimately know how their frictions with our products
- You're giving customer insights to every team (in and outside of product) to help them prioritize better
- You're the first to hear about new opportunities and problems that our customers need solved and you capture this information
Growth
- You work closely with growth engineering and leadership to understand how we can accelerate activation and revenue growth
- You know inside-out our funnels for growth and provide the context for to make quick changes to validate hypothesis and grow faster